Email Configuration

The following information may be used to configure computers or other devices for sending and receiving email messages using email accounts on the Logonix Corporation email servers.

Thunderbird Users: From early October 2020 to present the latest Thunderbird email software has disabled all but the newest TLS encryption protocols. If you cannot download email after a Thunderbird update, follow this link for instructions to re-enable the previous protocols: Re-Adjust Thunderbird TLS Minimum Version

Incoming

There are two options for retrieving incoming Internet email: POP and IMAP. Choose POP if you only use email on a single device (such as a computer). Choose IMAP if you need to use one email account on several devices (such as a computer, a smart-phone, and a tablet). Some systems have multiple encryption type options and play loose with the terms SSL and TLS. If you see SSL and TLS listed separately, choose SSL. But if you see SSL/TLS as one entry and STARTTLS as another entry, choose the SSL/TLS entry. If you see TLS separately from STARTTLS, choose TLS. The important point is don't choose STARTTLS.

POP

Server Name: pops.logonix.net
Encryption Required: Yes
Encryption Type: SSL
Port: 995
Logon Name: Use your full email address
Password: Use your email password

IMAP

Server Name: imaps.logonix.net
Encryption Required: Yes
Encryption Type: SSL
Port: 993
Logon Name: Use your full email address
Password: Use your email password

Outgoing

Some systems have multiple encryption type options and play loose with the terms SSL and TLS. If you see SSL and TLS listed separately, choose SSL. But if you see SSL/TLS as one entry and STARTTLS as another entry, choose the SSL/TLS entry. If you see TLS separately from STARTTLS, choose TLS. The important point is don't choose STARTTLS.

SMTPS

Server Name: smtps.logonix.net
Encryption Required: Yes
Encryption Type: SSL
Port: 465
Logon Name: Use your full email address
Password: Use your email password

Additional Notes

Logonix may block port 25 SMTP traffic outbound to the Internet unless it comes from an email server authorized by Logonix Corporation. This means you should use smtps.logonix.net as your outbound email server unless you have access to some other Internet-based SMTP-AUTH service on ports 465 or 587. Blocking outbound port 25 is one of our anti-spam and anti-virus policies which protect Logonix, its customers, and others on the Internet.
Logonix requires you to use your full email address as the login/account name. Don't just enter the first part of your address as you may be accustomed to with other ISPs, you need to use the full email address (ie john_smith@logonix.net instead of just john_smith ).
The email services offered by Logonix Corporation are not guaranteed in any way.
Customers are responsible for the backup, archival, and security of their own email messages and devices.
Logonix Corporation provides an effective incoming bulk-mail filter that catches the vast majority of spam messages, but a spam-free mailbox is not guaranteed.

Please contact Logonix Corporation for additional support regarding email-related.

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